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Millipede Shoes is the shopping website that allows consumers to browse, select and purchase products from Millipede Shoes Pty Ltd  ABN  18 167 164 865

Every effort has been made to ensure the information contained on the Website is correct, however Millipede Shoes  makes no warranty as to the accuracy, comprehensiveness, or correctness of any products on the Website, and provides all products on an "as is" basis.

Please note that products may look different than in photographs, Millipede Shoes hold no responsibility for exact colour match of the actual product with the photographed version.

Millipede Shoes is not a direct manufacturer of the product sold, but is an authorised distributor.
Privacy
Millipede Shoes takes the security of your personal information very seriously.

For more information please see our Privacy Policy.


Personal Information

In order to purchase products from the Website, you will need to create a Millipede Shoes account prior to making any purchases.

As an account holder you are required to provide Millipede Shoes with accurate personal information. Provision of another person’s details as your own will not be deemed acceptable.

As an aide to fraud prevention we may require proof of identification of the cardholder prior to releasing the order if necessary.

Any personal information collected by Millipede Shoes shall not be disclosed to any third party unrelated to Millipede Shoes business unless such a disclosure is authorised or required by law, or you have expressly consented to such a disclosure. Millipede Shoes otherwise relies on its Privacy Policy.
Credit Card Information & Payment
Credit card information collected for the purpose of payment of products purchased at Millipede Shoes will be protected by SSL certificate.

Provision of credit card information as payment for the product/s constitutes an agreement for your purchase of the selected product/s.

You must not pay or attempt to pay for product/s using fraudulent credit card information.

Security of Your Account


If you create an account with Millipede Shoes you will be required to provide a password. You acknowledge that you are solely responsible for maintaining the security of your password. Millipede Shoes will not be responsible of any misuse of your account at your end.

Each time you use the password, you will be deemed to be authorised to access and use the Website in a manner consistent with these Terms & Conditions. This means that you are responsible for any products purchased using your account details.

You must notify Millipede Shoes immediately if at any time you believe someone has access to your password.


Content Authentication


While we have made every effort to ensure that information in the Millipede Shoes website is free from error, we do not warrant the accuracy, adequacy or completeness of Material on this website. All information is subject to change without notice.

We are not liable to you for any losses, damages, liabilities, claims and expenses (including but not limited to legal costs and defence or settlement costs) whatsoever arising out of this website.
Reviews and Comments
You may post reviews and make, comments on the content on our Website. The content however must not be illegal, obscene, threatening, defamatory, infringing of intellectual property rights, invasive of privacy, or otherwise objectionable to third parties and is not permitted to consist of or contain software viruses, commercial solicitation, mass mailings, or any form of "spam." Millipede Shoes reserves the right to remove such content at any time and will be moderated at all times, and could be removed if necessary without notice to you.
Pricing and GST
All prices on the Website are quoted in Australian dollars and include GST.

All prices are subject to change. All prices displayed on this Website are only valid online at the time shown.
Stock availability
Millipede Shoes attempts to present the availability of stock accurately however stock availability constantly varies and is only valid at the time shown.


Customer Communications


Millipede Shoes will communicate with you about your order and the purchased product using email or by phone. Account holders must provide a valid email address to Millipede Shoes for this purpose.
Refund Policy
You may cancel your order in full before the order is dispatched by Millipede Shoes. However order will only be considered cancelled once we send you an order cancellation confirmation email.

Millipede Shoes will refund you in full for the orders cancelled and will not charge you a cancellation fee, additional costs like shipping and handling may apply. Refund will only be made to the original account used for payment.

We will provide a refund if you return the goods without any visible signs of wear and damage marks, for any items that were received that may have workmanship issues within 14 days of receipt.


Return Policy


To be eligible for a refund the products you are returning must be:

  1. purchased within 14 days
  2. unworn, undamaged and unmarked in they original condition
  3. in the original packaging with the tag attached

You are liable for the postage cost of your returns.
If any items are not eligible for a refund we will contact you and return those items to you at your cost.
Refunds for approved items will be made to the original account used for payment and only the cost of the items returned will be refunded unless the goods were deemed faulty.

Please choose the size carefully by using our sizing guide. This method will provide the suitable size for you.  If you are not sure please contact us before placing the order.

In all cases of Refund, Returns or Exchanges you must contact us before sending them back. If you send any items without prior notice, they will not be accepted, and we will charge for shipment to send the item back to you.

Once the order is dispatched for delivery you are unable to cancel the order.
Refund or Return address:
Millipede Shoes Pty Ltd Returns
134 Cranbourne Street
Riverstone NSW   2765


Millipede Shoes reserves the right to cancel your order if:

 

  1. You provide an unauthorized credit card
  2.  We are unable to process payment on the credit card provided
  3. You provide invalid personal details
  4. If, when required, you cannot provide acceptable proof of identity
  5. The product has become unavailable
  6.  If, for any reason, we don’t reasonably believe we can successfully complete delivery



Millipede Shoes will attempt to notify you before cancelling your order.
Suspension, Termination and Effect of Termination
If you breach these terms and conditions, Millipede Shoes reserves the right to suspend or terminate your account at any time without prior notice to you. If your account is suspended or terminated, you will not be able to purchase products on Millipede Shoes Website.

If you are awaiting delivery of products, Millipede Shoes reserves the right to cancel your order. A refund may be issued to the credit card provided during the purchase process.


Postage and handling


Delivery within Australia takes 1-3 business (VIC, SA, ACT, QLD and NSW), 4-6 business days (other states) once the order has been dispatched.  For delivery to remote or rural areas, please allow further 1-2 working days.
Please note that Millipede Shoes does not deliver outside of Australia.
Single order delivery charges are $10.00 nationwide.