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Privacy Policy

The following privacy statement describes our privacy policy and by visiting Millipedeshoes.com.au Online store, you are accepting the practices described in this Privacy Notice.

Your personal information: what do we collect, and how do we use it?

Collection of Personal Information

When you create a Millipede Shoes account to make purchases, the personal information we collect may include your:

  1. Name
  2. Delivery Address
  3. Email Address
  4. Telephone Number
  5. Mobile Number
  6. Date of Birth
  7. Gender
The personal information we collect from you will be used in some or all of the following ways:

  1. To deliver the products you have purchased via the Millipedeshoes.com.au website
  2. To communicate with you during the delivery process of the product, its shipment status and for customer support purposes
  3. To provide you with relevant product information
  4. To optimize the site and your shopping experience
  5. To communicate with you for any immediate news regarding company policy change
  6. May use your information for any order tracking

We do not collect any personal information when you visit our site unless you log on, place an order or register with us.

Security of Your Personal Information

We assure you that all information we collect will be safely and securely stored.

We protect your personal information by:

  1. Restricting access to personal information
  2. Securely destroying your personal information when it's no longer needed for our record retention purposes. When purchasing from Millipede Shoes, your financial details are passed through a secure server SSL – secure sockets layer encryption technology, thus giving you a piece of mind making sure that your information is as safe as it can be.

Updating Your Personal Information

You can update your personal information anytime by accessing your account via the Millipede Shoes website. Use your unique identifier and password to amend your account details.

Your Financial and payment information

Disclosure of Personal Information

We value our customers and will not share your information with any other organisations other than related companies and those third parties directly related to the delivery of the products you have purchased from the Millipede Shoes website.

There may be some exceptional circumstances for disclosing your personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

Complaints about Privacy breaching

If you believe that your privacy has been breached by Millipede Shoes, you can contact us at office@millipedeshoes.com.au and all attempts will be made to resolve the matter.

Emails from Millipede Shoes

We do not want to send emails to you if you would prefer not to receive them. Therefore, every email provides a way for you to notify us regarding your intentions. And you can unsubscribe to those anytime.

Questions

Questions regarding our Terms & Conditions, Privacy Statement, or other policy related material can be directed to our support staff by using the Contact Us page.